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Hotel Victoria Zihuatanejo, Zihuatanejo
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Key details
About the Hotel
Av. Heroico Colegio Militar 45,
Zihuatanejo,
Mexico,
Guerrero
Hotel Victoria Zihuatanejo is a 3-star hotel located in the heart of Zihuatanejo Centro. It offers a range of amenities, including a full-service spa and an indoor pool with hydro-massage therapy. Guests can enjoy the proximity to popular beaches and local attractions.
Location
Situated in a shopping district, Hotel Victoria is conveniently located near La Madera Beach, La Ropa Beach, and Principal Beach. The hotel is approximately 9.5 miles from Ixtapa-Zihuatanejo International Airport. Shuttle services, including a roundtrip airport shuttle, are available to facilitate transportation.
Rooms
The hotel features 14 air-conditioned guestrooms with amenities such as free Wi-Fi and private bathrooms equipped with showers. Units include air conditioning at nighttime to ensure comfort. Some rooms have a seating area with a flat-screen TV, while others come with two double beds. The Two-Bedroom Bungalow offers additional space and includes a kitchen with modern appliances.
Eat & Drink
La Papa Loka, the on-site restaurant, serves a selection of Mexican dishes, including stuffed potatoes with various fillings. The restaurant operates every evening until dawn, providing guests with late-night dining options. Room service is also available upon request, enhancing the culinary experience for guests.
Leisure & Business
Hotel Victoria provides a full-service spa where guests can indulge in pampering treatments such as thalassotherapy. The hotel also features an indoor pool, allowing guests to relax and rejuvenate. Additionally, amenities include a grocery shopping service and the option for in-room massages, providing convenience and relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Bed!
“The bed in our room was incredibly comfortable, providing a great night's sleep despite the noise outside.” view full review
Tasty Tacos!
“The taco joint right outside the hotel served incredible food, and we enjoyed the vibrant atmosphere while dining there.” view full review
Convenient Shower
“The shower was compact but functional, making it easy to freshen up even in limited space.” view full review
Pleasant Pool
“We found the pool to be a unique feature, offering a refreshing escape, even if it was on the smaller side.” view full review
General
Free Wi-Fi
Parking
Free off-site parking lot
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Guest Parking
Kitchen
Services
Paid airport shuttle
Paid city shuttle
Room service
Grocery shopping service
Computer connection
Dining
Restaurant
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Room features
Air conditioning
Sitting area
Dining table
Self-catering
Kitchen
Media
Flat-screen TV
Show more
Location
Av. Heroico Colegio Militar 45,
Zihuatanejo,
Mexico,
Guerrero
Map view
Av. Heroico Colegio Militar 45,
Zihuatanejo,
Mexico,
Guerrero
City landmarks
Museums
Archaeological Museum of the Costa Grande
2600 ft
ZihuatanejoMexico
Zihuatanejo Bay
3000 ft
underwater at Zihuatanejo Bay Las Gatas Beach
El Rey de Reyes
4300 ft
ZihuatanejoMexico
Paseo de Pescador
2800 ft
Church
Our Lady of Guadalupe Parish
2500 ft
Avenida Cuauhtemoc #16 Col. Centro
Suazo Art Gallery
2600 ft
Principal
2700 ft
Playa la Ropa
Partenon del Negro Durazo
4100 ft
Beach
La Ropa Beach
1.4
mi
Apdo. Postal 310
Picante Catamaran
1.2
mi
Guerrero
El Limon Park
1.2
mi
Beach
Playa las Gatas
1.7
mi
Av. Escenica Las Gatas
Park Bio Zihua
1.6
mi
Paseo de La Bahía 73
Cerro Del Vigia
1.6
mi
Playa las Gatas
Playa Libre
1.7
mi
Boulevard Paseo Ixtapa
2.8
mi
Playa Larga
2.8
mi
5 de Mayo s/n
Mercado de Artesanias
3.1
mi
La Chole
Xihuacan Museum and Archeological Site
3.3
mi
Amusement Park
Delfiniti of Mexico
3.8
mi
Blvd. de las Garzas s/n
Magic World Aquatic Park
3.6
mi
Nearby
Zihuatanejo
Bahia de Zihuatanejo
1600 ft
ZihuatanejoMexico
King's Reef
1700 ft
Shopping Area
Casa Marina
1700 ft
Restaurants
La Papa Loca
600 ft
45 Calle Heroico Colegio Militar
La Jaiba Feliz
1700 ft
Across From Banorte on Main Street in Centro
Fonda Dona Licha
1200 ft
Cocos No 8 Centro Atras del Mercado Central
Rincon de la Pasta
600 ft
Calle Heroico Colegio Militar 38 Plaza los Portales
Los Braseros
1900 ft
Calle Ejido No. 14
Country Fried Chicken
1700 ft
Avenida Paseo de La Boquita # 23 Col. Centro
Comida China Dong Jaing
1700 ft
Avenida Benito Juarez No 22 Esquina Calle Palapas
Banana's Restaurant
1900 ft
Calle Nicolas Bravo 9 Col. Centro
Patio Mexica
2000 ft
Calle Adelita
Cocina Economica Didi's
2100 ft
Calle Vicente Guerrero 2
Mezcalita Pizza
2200 ft
Ejido 4 Col. Centro
Reviews and Ratings
Feedback from previous guests about their experience.
32%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.0
Dining
6.6
Guest reviews
5.0/10
based on 28 reviews
1.0
1.0/10based on 1 review
Mark
United States of America,
January
2025
5.0/10
I really wanted to like this hotel, but it was a letdown. The entrance was hard to find, and the rooms looked nothing like the pictures online. The bed was uncomfortable, and we had a rough night with noise from the street. On the bright side, there is a great taco place right across the road. Overall, I wouldn't recommend it unless you're desperate.
Rooms
5.0
The rooms were outdated and uncomfortable, with a bed that felt like a slab of concrete.
Service
5.0
The service was lacking; no proper check-in process and not much assistance from the staff.
Location
5.0
The location is close to the bus station but hidden behind a taco joint, making it difficult to find.
Dining
8.0
The taco restaurant nearby looked amazing, but I didn’t get a chance to eat there.
Facilities
5.0
Facilities were minimal, with a shower that had little water pressure and no hot water.
Stephanie
United States of America,
January
2025
5.0/10
I had a pretty rough stay at Hotel Victoria. The location was a bit hidden and not great, and the room was far from what I expected—definitely not clean or comfortable. The noisy bar below made it hard to sleep. The only silver lining was that the taco joint across the street looked delicious, though we didn't get to try it. Overall, I wouldn't recommend this place.
Rooms
5.0
The room was dirty and very old, with threadbare sheets that made it uncomfortable to sleep.
Service
5.0
Service was lacking, with a front desk that felt unprofessional and minimal attention to guest comfort.
Location
5.0
The hotel is in a hidden spot, right above a noisy bar that made for a disruptive stay.
Dining
7.0
I didn’t eat at the hotel, but the taco restaurant nearby looked promising and was very busy.
Facilities
5.0
Facilities were disappointing, with a small and dirty pool area that I wouldn't dream of using.
Nancy
United States of America,
January
2025
5.0/10
My experience at this hotel was quite disappointing. The location was hard to find, tucked behind a busy taco joint, and the entrance was not well marked. The rooms were uncomfortable and didn't match the pictures online. The noise from the bar below kept us up at night, and the bathroom facilities left a lot to be desired. While the price was low, it certainly reflected the quality, and I wouldn't recommend staying here.
Rooms
5.0
The room felt outdated, with a very uncomfortable bed and poor amenities; it definitely didn't match the photos online.
Service
5.0
The service was minimal, with no proper check-in process or assistance with our stay.
Location
5.0
The location is quite inconvenient, hidden and not easily recognizable as a hotel; it feels a bit sketchy.
Dining
5.0
We didn't try the dining options at the hotel, but the taco joint in front looked popular.
Facilities
5.0
The supposed pool area was more like a dirty hole in the ground, which was completely uninviting.
Thomas
United Kingdom,
January
2025
5.0/10
I had a pretty terrible experience at Hotel Victoria. The location was noisy and the room was old and dirty, making it hard to relax. The pictures online are deceiving, and the air conditioning situation was frustrating. The price seemed attractive, but it definitely didn't offer good value for money given the condition of the facilities.
Rooms
5.0
The room was old and not well maintained, with threadbare sheets and a shower with no hot water. It was loud and uncomfortable, making sleep difficult.
Service
5.0
The service was minimal; I had to adjust the air conditioning situation myself, which was frustrating when the staff didn't seem to care.
Location
5.0
The hotel is located over a bar, which made for a loud night. The area felt rough and unwelcoming.
Dining
Facilities
5.0
The facilities were subpar; the pool was dirty and basically unusable, and the lobby felt like an afterthought.
Keith
United Kingdom,
January
2025
5.0/10
I had a really disappointing experience at this hotel. The location was challenging to find, and the rooms were nothing like what the photos suggested. The noise from the nearby bar was unbearable, and the facilities were poorly maintained. On a positive note, the restaurant next door looked amazing and was busy with locals.
Rooms
5.0
The room was dirty and uncomfortable, with a worn-out bed and no hot water. It felt very cramped, especially in the bathroom.
Service
5.0
The staff was minimally helpful, with no effort to assist with our issues regarding the air conditioning and noise.
Location
5.0
The hotel is hidden behind a taco joint and hard to find, making the arrival frustrating.
Dining
Facilities
5.0
Facilities were severely lacking; the pool area was in disrepair, and there was no hot water.
David
United States of America,
January
2025
5.0/10
My stay at this hotel was quite disappointing. The location is tricky to find, the rooms were uncomfortable with poor amenities, and the bar noise made it hard to sleep. Although the taco restaurant nearby looked great, the hotel's overall value was not there, making it a less than ideal choice for my trip.
Rooms
5.0
The rooms were dirty and uncomfortable, with beds that felt like slabs of concrete and inadequate water pressure in the shower.
Service
5.0
The service was minimal, with no proper front desk; the check-in felt a bit sketchy.
Location
5.0
Finding the hotel was a hassle as it was hidden behind a taco joint and not well-known among taxi drivers.
Dining
8.0
There was a fantastic taco place right outside, which was always busy and looked delicious.
Facilities
5.0
The pool area was more of a small, dirty hole in the ground than an inviting facility.
Roger
United Kingdom,
January
2025
5.0/10
I really wanted to like this hotel, especially with the promising pictures online. However, once I arrived, I found a lot of discrepancies. The rooms were in poor condition, and the noise from the bar made it hard to sleep. It’s a shame because the location had potential, being close to interesting spots, but the experience was far from pleasant.
Rooms
5.0
The rooms were old and not very clean, with uncomfortable beds that made it hard to get a good night's sleep.
Service
5.0
The service felt disorganized, and I wasn't impressed with how payments were handled.
Location
5.0
The location is decent as it’s near attractions, but it’s in a rough area, making it feel unsafe at times.
Dining
7.0
I did not dine at the hotel, but the taco place nearby looked popular and inviting.
Facilities
5.0
The facilities were lacking, and the pool area did not seem inviting at all.
Layla
United Kingdom,
January
2025
5.0/10
I had a disappointing stay at this hotel. The rooms were not clean and the overall condition of the place was quite poor. The location was inconvenient as it was noisy due to the bar nearby. The pool was not appealing at all. Overall, certainly not worth the price paid.
Rooms
5.0
The room was dirty, old, and the shower had no hot water. I had to sleep on top of the covers because of the condition.
Service
5.0
Service was minimal and unprofessional; they turned off the air conditioning after a short while despite my request.
Location
5.0
The hotel was noisy as it was located above a bar filled with locals and tourists. It was hard to sleep because of the loud music.
Dining
Facilities
5.0
The pool was just a small, dirty hole in the ground located in a dark room, and there was barely any common area to speak of.
Jordan
United Kingdom,
January
2025
5.0/10
My experience at Hotel Victoria was quite disappointing. While the location is convenient for exploring the area, the rooms were outdated and uncomfortable, and the noise from the bar below made sleeping a challenge. The facilities, especially the pool, were not as advertised, and I felt the overall cleanliness left much to be desired. The low price might attract travelers, but I wouldn't recommend staying here due to the uncomfortable conditions and lack of basic amenities.
Rooms
5.0
The rooms were old and uncomfortable, with threadbare sheets and cold water in the shower.
Service
5.0
Service was minimal, with no proper front desk or secure handling of payments.
Location
5.0
Conveniently located but in a noisy area over a bar.
Dining
5.0
No dining options available; however, there is a taco restaurant nearby that looked good.
Facilities
5.0
The pool was dirty and hardly usable, and there were no adequate amenities.
Paul
United States of America,
December
2024
5.0/10
My stay at this hotel was pretty disappointing. The location was decent as it was close to touristy areas, but the experience was marred by various issues. The rooms were not as pictured and were uncomfortable, and the noise from the street made it hard to get a good night's sleep. I think there are certainly better options nearby for the price I paid.
Rooms
5.0
The room was nothing like the photos; it was uncomfortable and had issues like a lack of hot water and poor shower pressure.
Service
5.0
The owners seemed friendly enough, but there was a complete lack of organization and no effort to ensure a pleasant stay.
Location
6.0
The location wasn't too bad, just a couple of blocks from the bus station and a short walk to tourist spots, though finding the hotel itself was a challenge.
Dining
Facilities
5.0
The facilities were minimal; the promised amenities were poorly executed. The air conditioning didn’t work properly and the pool was dirty.
Aiden
United Kingdom,
December
2024
5.0/10
My stay at the hotel was disappointing. While it was cheap, the conditions were not acceptable. The rooms were old and dirty, and the noise from the bar below made it hard to sleep. I would not recommend this place, especially when there are better options nearby.
Rooms
5.0
The rooms were very old and not clean. The beds had threadbare sheets, and the bathroom was cramped with only cold water available.
Service
5.0
The service was minimal and lacking professionalism. Payment was handled in a questionable manner, and requests for air conditioning were not honored.
Location
5.0
The hotel is situated over a bar, leading to excessive noise from music and drunks. The entrance is difficult to find, hidden behind a food vendor.
Dining
Facilities
5.0
Facilities were subpar with a pool that looked dirty and was located in an uninviting space. The air conditioning was only available during limited hours.
Anna
United States of America,
December
2024
5.0/10
My experience at this hotel was far from ideal. The hidden entrance, lack of basic comforts like hot water, and extremely loud surroundings made my stay quite unpleasant. On the bright side, the hotel is conveniently located close to tourist areas and the taco joint out front seemed like a great place to eat, even though I didn't get the chance to try it.
Rooms
5.0
The rooms were very basic and not as described online. The bed felt like sleeping on a slab and the shower had almost no water pressure.
Service
5.0
The owner's family was friendly, but there was no formal check-in process, which felt unprofessional.
Location
5.0
It's in a somewhat sordid area, but walking distance to more touristy spots.
Dining
7.0
I didn't eat here, but the taco joint in front seemed very popular and promising.
Facilities
5.0
Facilities were minimal; the pool was dirty and the overall maintenance seemed lacking.
Alexander
United Kingdom,
December
2024
5.0/10
The stay at this hotel was quite disappointing. While the friendly owner attempted to help us, the misleading pictures and the hidden entrance contributed to a frustrating experience. The amenities were lacking, the rooms were uncomfortable, and the noise from the bar made it hard to rest. For the price, I expected more, as many other better options are available in the area.
Rooms
5.0
The room we stayed in was old, uncomfortable, and not at all like the pictures suggested. The bed felt like a slab of concrete.
Service
5.0
The owner's attempt to help was appreciated, but the overall service felt unprofessional, and I didn't feel safe leaving my luggage.
Location
5.0
The hotel is on a busy street near a taco joint, which was packed and lively, but the surrounding area felt a bit sordid.
Dining
7.0
The taco restaurant right in front looked fantastic, but we didn't get to try it. Maybe that's a regret.
Facilities
5.0
Facilities were lacking, with a dirty pool that I wouldn't use and insufficient air conditioning.
Jayden
United Kingdom,
December
2024
5.0/10
My stay at Hotel Victoria was disappointing overall. The rooms were old and not very clean, and the noise from the bar below made for an unpleasant night. Although it was budget-friendly, the lack of proper amenities and uncomfortable conditions really detracted from the experience.
Rooms
5.0
The rooms were old and dirty with worn bedding. The bathroom was cramped and had cold water only, which was not ideal at all.
Service
5.0
The service was lacking. I felt uneasy leaving my belongings there, and the air conditioning was only on for short periods, making it uncomfortable.
Location
5.0
The location is noisy due to being above a bar, and it was hard to find. Despite being near the bus station, it felt unsafe and grimy.
Dining
Facilities
5.0
There was a small, dirty pool that I wouldn't recommend using. The overall facilities were very disappointing.
Peter
United Kingdom,
December
2024
5.0/10
My experience at the hotel was quite frustrating. Although I appreciate the easy access to nearby tourist areas, the misleading photos and poor maintenance overshadowed any positives. The noise from the bar and street made for a sleepless night, and basic amenities like the shower and air conditioning were lacking. Unfortunately, I wouldn’t recommend this hotel to others.
Rooms
5.0
The room was old, with a bed that felt like a concrete slab and hardly any hot water. The cleanliness was far from ideal, and the noise made it difficult to rest.
Service
5.0
The service was minimal; I felt like I was dealing with very basic, almost non-existent operations at check-in.
Location
6.0
The hotel is located conveniently close to main tourist areas; however, the surrounding area is less than desirable and feels quite sordid.
Dining
7.0
While I didn't eat at the hotel, I noticed a popular taco joint right in front that seemed busy and appealing, which is a plus.
Facilities
5.0
The facilities are severely lacking, particularly the pool area, which felt more like a hole in the ground than a proper pool.